Reference

Terms That Govern Your Account on tokyo955

Before you open an account or make a deposit via DANA, OVO, or GoPay, these terms set out what we expect from you and what you can expect from us.

Account eligibility appliesLocal law governs accessDANA · OVO · GoPay coveredOne account per personTerms updated with notice
tokyo955 Terms That Govern Your Account on tokyo955
TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about what these terms mean for your account, a specific transaction, or your eligibility? Our support team handles terms-related queries directly. Reach us through live chat inside the lobby, by email, or via our Indonesia support line — whichever works for you from Jakarta or Surabaya.

Live Chat Open the chat widget inside your account dashboard. Available during lobby operating hours for account and terms queries.
Email Support Send your terms or eligibility question to our support address. We aim to respond within one business day for written queries.
Account Help Centre The Help Centre inside your account covers common terms questions — account limits, wallet rules, and eligibility conditions.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights

We take account security and data handling seriously. Your personal details are stored with SSL encryption and are never shared with third parties outside what is required to process your DANA, OVO, or GoPay transactions. You have the right to request a copy of the data we hold, ask us to correct it, or close your account and request deletion subject to our retention obligations. Retention periods follow applicable regulations — some transaction records must be kept for a defined period even after account closure. To exercise any of these rights, contact support through live chat or email with your account ID ready.

Data Encryption

All account data and wallet transactions are protected with SSL encryption end-to-end, from login through to payment confirmation.

Retention Policy

We keep transaction records for the period required by applicable regulations. After that window, data is deleted on request.

Account Access Rights

You can request a copy of your account data, correct inaccuracies, or ask for deletion by contacting support with your account ID.

Cookie Use

We use session cookies to keep your lobby state and preference cookies to remember your language and wallet settings between visits.

Common Questions About Our Terms

These are the questions we get most often about how our terms work in practice — account eligibility, wallet rules, data rights, and what happens when terms change.

Account registration is open to individuals who meet the age requirement under local law and access the platform from a region where it is permitted. One account per person applies.

No. The same terms apply regardless of which local wallet you use. DANA, OVO, and GoPay transactions are all governed by the same account and payment rules.

We post the updated version on this page and note the effective date at the top. Continuing to use your account after that date means you accept the revised terms.

Yes. Contact support via live chat or email with your account ID. We will provide a summary of the personal and transaction data held on your account.

We delete personal data on request after closure, subject to retention obligations under applicable regulations. Some transaction records must be kept for a defined period.

Close your account before the new terms take effect and contact support to resolve any pending wallet balance. Continued use after the effective date constitutes acceptance.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.